Spa Etiquette & Hours

  • RELAX AREA & READING ROOMS from 10.00 to 20.00
  • SAUNAS from 14.00 to 20.00
  • PRIVATE SPA SUITE from 10.00 am to 8.00 pm
  • Young sauna guests are welcome from the age of 15. Please ask at reception about our family sauna times.

Spa Etiquette

  • As a courtesy to other guests we request that you do not reserve any loungers. 
  • Please maintain a quiet level of conversation and do not use mobile phones.
  • Saunas are textile-free zones.
  • Please wear a bathrobe or comfortable clothing in the relaxation rooms.
  • For treatments, please wear a bathrobe or comfortable clothing.
  • A hot shower is recommended before a massage as it relaxes the muscles. Disposable underwear is available on request.
  • Please let us know if you have any health problems or physical disabilities, whether you have any special wishes or if you are pregnant.
  • Please note that not every treatment should be combined with sauna bathing, some effects can be enhanced or reduced.
  • We recommend that you book your treatments in advance.
  • Please arrive a few minutes prior to your appointment, this will allow time for you to check-in, relax and enjoy our surroundings.
  • If you are unable to attend an appointment, please give us 24 hours notice. Late cancellations will be charged at 50% of the service.
  • Spa treatments will be charged to your hotel bill.
  • In your room/apartment, you will find a spa bag with towels and bathrobes for the duration of your stay.
  • After using the sauna, please take your bathrobe back to your room.
  • Please dispose of used towels in the spa area (laundry box). Our housekeeping team will leave fresh towels in your room.
  • If you are staying in one of our apartments, please add your name to the list.
  • Please bring your own slippers or flip-flops. Alternatively, you can buy eco-friendly slippers made from 100% natural materials (plastic-free & compostable) from our reception for € 2.90.