Spa Etiquette & Hours

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  • Spa area: 10.00 – 19.00
  • Saunas: 14.00 – 19.00
  • Private Spa Suite: 8.00 – 22.00
  • The spa is reserved for guests aged 15 years and over. Please ask at our reception for family sauna times.
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Spa Etiquette

  • As a courtesy to other guests we request that you do not reserve any loungers. 
  • Please maintain a quiet level of conversation and do not use mobile phones.
  • Saunas are textile-free zones.
  • In the relaxation rooms please wear your bathrobe or comfortable clothing.
  • For treatments we ask that you wear your bathrobe or comfortable clothing.
  • A hot shower is recommended before a massage as it relaxes the muscles. On request, we provide disposable underwear.
  • Please let us know if you have any health problems or physical disabilities, whether you have special wishes or if you are pregnant.
  • Please note that not every treatment should be combined with sauna bathing, some effects can be enhanced or reduced.
  • We recommend that you book your treatments in advance.
  • Please arrive a few minutes prior to your appointment, this will allow time for you to check-in, relax and enjoy our surroundings.
  • Should you not be able to attend an appointment, please give us 24 hours notice. Late cancellations will be charged 50% of the service.
  • Spa treatments will be charged to your hotel bill.
  • In your room/apartment, you will find a spa bag with towels and bathrobes for the duration of your stay.
  • After sauna bathing, please take your bathrobe back to your room.
  • Please dispose of used towels in the spa area (laundry box). Our housekeeping team will leave fresh towels in your room.
  • If you are staying in one of our apartments, please enter your name in the list.
  • Eco-friendly slippers made from 100% natural materials (plastic-free & compostable) are available at our reception for € 2.90.
  • Alternatively, please bring your own slippers.