Booking information

Cancellation fees

Do you need to cancel your reservation, shorten your stay or reservation period? We will certainly try our best to avoid cancellation fees. In general the following fees apply in case of cancellation:

  • Up to 6 weeks prior to arrival no cancellation fee
  • Up to 3 weeks prior to arrival 40% of the total agreed price
  • Up to 1 week prior to arrival 70% of the total agreed price
  • Less than 1 week prior to arrival 90% of the total agreed price

In order to avoid any inconvenience, we recommend taking out a travel cancellation insurance here. In case of cancellation the General Terms and Conditions for the Austrian Hotel Industry apply.



Our hotel is open in summer from May to October and in winter from December to March. Our reception is usually available between 8:00 a.m. and 8.00 p.m. The apartments are available year-round. For more FAQs please see below:


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